Recent Posts

What Should Restorers Prioritize After Flooding in Concord Properties?

12/8/2021 (Permalink)

SERVPRO logo Storm and flood damage restoration services by SERVPRO are second to none. Call now for fast and immediate service.

Our team understands the urgency to protect a Concord home after flood damages.

Flooding can be an overwhelming situation for area homes. Our objective is to provide fast and efficient mitigation of these situations to protect your residence as much as possible. There are several focal points to this effort.

Creating a Safe Work Environment

The utmost priority of restoring flood damage and Concord homes is creating a safe space for technicians to work and occupants to live if not displaced by the emergency. A careful and complete property evaluation identifies safety hazards like structural weaknesses, shock hazards, and possible contaminants.

Relocating Contents and Keepsakes

When your personal belongings are in the path of damage, we must work fast to relocate these items to a safer portion of the property. In some cases where floodwater damage has already occurred or exposure to contaminants threatens these possessions, off-site recovery and restoration are recommended. At our SERVPRO facility, we offer:

  • Drying
  • Surface cleaning
  • Disinfection
  • Deodorization
  • Safe storage

Water Removal Services

Clearing standing water after a flood is a priority of our SERVPRO team. Mitigating loss relies on removing pooling water and any debris or solids caught in it. This process can include tools like wet vacuums, trash pumps, and carpet wands.

Cleaning and Disinfection

Another priority of our responding technicians will be cleaning exposed services that do not require controlled demolition. Disinfection is a critical aspect of flood recovery, especially when contaminants could be present in the environment and demand the attention of qualified personnel to protect the property and its occupants.

Knowing what is most important when flood damages occur can focus restoration efforts to prioritize the needs of the customer and the property. We carefully evaluate the conditions of specific affected materials and determine the best preservation approach based on our findings. Our SERVPRO of Marlboro / Concord team is ready to help right now when you call (978) 486-9868.

Eliminating Floodwater in Low-Accessibility Areas of Marlborough Homes

11/26/2021 (Permalink)

Storm water removal Storm damage restoration services by SERVPRO are second to none. 24/7 365 days a year we are here for you.

Our SERVPRO team has extraction and mitigation solutions for challenging flood damage in Marlborough properties.

There are several familiar places in a Marlborough home that can suffer flood damage. As overwhelming as natural disasters might be, we can provide fast and efficient service wherever the affected area might be.

Attic Flood Damage Removal

When flood damage to Marlborough homes occurs in the attic, this often indicates roof damage and repairs needed. Removing standing water that results from these vulnerabilities can use multiple approaches such as:

  • High-pressure pumps
  • Wet vacuums
  • Toweling

Clearing Floodwater from Unused Basements

Basements are the lowest space in the house, making them likely candidates for pulling floodwater when natural disasters occur. Addressing these concerns begins with choosing the appropriate extraction device to overcome pooling water on the concrete floors. Not only does our team have to manage the efficient removal of water, but we must also overcome the distance to reach this lower level of the house without a reduction and discharge force. This process relies on tools like:

  • Truck-mount pumps
  • Trash pumps
  • Wet vacuums

Extracting from Low-Clearance Crawlspaces

Crawlspaces can be a common place for flood damage as well, as this small opening beneath the main floor of your house can be an ideal penetration point for rising floodwater. Removing the water from this limited area can be challenging and ultimately require a combination of extraction devices like truck-mount pumps with attachments and wet vacuums for more inaccessible areas.

There are many confined or challenging spaces that could slow efficient restoration and mitigation of flood damage. We can address these concerns quickly and mitigate loss for homes and businesses with the appropriate equipment and tools. Our SERVPRO of Marlboro / Concord team is ready to help 24/7 at (978) 486-9868.

How Do I Restore My House After Fire Damage?

11/12/2021 (Permalink)

SERVPRO logo SERVPRO techs use the latest technology and equipment for every fire damage restoration job. Our goal is to have your home back to preloss conidition

Let SERVPRO Restore Your Littleton Home 

Restoring your Littleton property is a multi-tiered process. Our technicians scope the damage to determine your needs and for insurance purposes. You might face water damage if there were firefighting efforts along with deodorization and extensive cleaning. It is an arduous process. However, our technicians are well trained in restoration based on individual needs.

What is the Difference Between Structure and Contents?

To best understand the fire damage restoration process in Littleton, it is vital to know some of the terminologies. The structure of your home is the permanent parts of your house, such as the walls, flooring, and ceiling. The structure includes building materials such as drywall, lumber-like studs and sheathing, exterior coverings, system components like electric and water, tiles, and more. On the other hand, contents consist of everything else within your home, including appliances, furniture, and other personal belongings.

What are the Methods of Structural Cleaning?

  • Washable: These materials can sustain wet cleaning with both water and cleaning agents such as Wall Rinse and Industrial Cleaner.
  • Non-Washable: These materials cannot sustain wet cleaning. Water and cleaning agents would create smearing and push the residue deeper into porous surfaces. For non-washable materials, technicians use dry brushes or vacuums to remove residue.

Different fires produce different types of residues. For instance, protein fires, usually in the kitchen, create a sticky residue that requires special attention, such as a dry solvent cleaning agent to remove the residue. The type of surface also determines whether or not the material is washable or non-washable; more porous surfaces tend to absorb a more considerable amount of residue, making it more difficult to remove using dry methods.

For assistance after a fire, contact SERVPRO of Marlboro / Concord at (978) 486-9868. We make it, "Like it never even happened."

What Happens When Floor Drains Fail in Your Concord Basement?

11/5/2021 (Permalink)

Here to Help SERVPRO IICRC certified techs have the training and experience in all phases of storm damage mitigation. 24/7 365 days a year we are here for you.

Flooding Can Become a Substantial Threat When The Water Cannot Get Sufficiently Drained From The Property.

Basement flooding has been a common problem for the Concord area for generations. As many potential solutions exist to waterproof basements and prevent further exposure of these subterranean levels, hydrostatic pressure and other forces can still permit water penetration under the right conditions. Water diversion equipment and fixtures like floor drains are vital to reducing the probability of standing water in this lower level of the property.

When these floor drains and diversion tactics become clogged or blocked, flood damage in Concord homes becomes inevitable. Natural flooding can introduce multiple types of debris and solids to your house, making the blockage of floor drains more likely than you might think. Once this grating becomes covered, water can begin pooling based on the severity of the house's flooding conditions. The solution is to pursue effective flood removal solutions that can also address circulating debris and solids in this standing water, such as:

Should I Evaluate if Water Diversion and Removal Tactics Are Working?

While your methods of moving water from your basement level might be useful for the past several decades, changing conditions and the degradation of the property itself might require a more direct approach to relocating penetrating floodwater. If drains are not working as they should, you might consider installing a sump pump and the grading of your basement floor or installing pipe and trenches to direct water to this constructed pump pit.

Flooding can sometimes happen without much warning and overwhelm water diversion pathways installed in the lower levels of your property as the floor drains. Our SERVPRO of Marlboro / Concord team can help with both the restoration of this damage to your house and long-term solutions to more effectively prevent flooding in the future. Give us a call today at (978) 486-9868.

Efficient Cleaning Solutions for Smoke-Damaged Marlborough Homes

10/27/2021 (Permalink)

SERVPRO's "Like it never even happened," slogan in kitchen. Fire damage restoration is no easy task. Call SERVPRO and let their trained technicians handle all the work for you.

We Provide Effective Restoration Solutions For Fire-Damaged Marlborough Properties.

Fires can be a devastating force that leaves many surfaces in your home contending with formidable residues and smoke damage. Knowing how to address these concerns and obstacles is a critical offering by our SERVPRO team. We carefully evaluate the situation and choose the appropriate cleaning technique for the material and current conditions.

How Appropriate Cleaning Measures Get Determined

When considering an appropriate cleaning method for fire damage restoration in Marlborough homes, we must choose options that are most likely to remove residues from surfaces without damaging underlying substrates. This approach will vary immensely throughout a property.

Categorizing Contents and Materials by Cleaning Methods

It is not always immediately known what restoration method is best for affected materials. During the job scoping and evaluation phase, we categorize contents and fire-damaged structural surfaces into categories based on how restoration can happen. These include:

  • Washable – This classification indicates materials that can be cleaned and restored using wet cleaning products in our inventory. Water-based products used on the material will not hurt it.
  • Non-Washable – This is a classification for the contents and building materials unable to be wet cleaned. If water-based cleaning products are applied to these materials, additional damages could result. These surfaces must be treated with dry cleaning techniques.
  • Unsalvageable – Classifying between washable and non-washable is unnecessary when structural elements are considered unsalvageable. We note these materials for demolition and replacement rather than restoration. 

Cleaning up your home after a fire damage incident can be a large undertaking, but one that our SERVPRO of Marlboro / Concord team is prepared to manage with our experienced team of restoration professionals. We carefully evaluate the property for the most efficient recovery solutions from surface cleaning to odor removal. Give us a call today at (978) 486-9868.

What Do I Do About the Water Damage Inside of My Marlborough Home?

10/15/2021 (Permalink)

water in kitchen Flooding can quickly damage the flooring in your home. Contact SERVPRO for water removal and remediation efforts.

SERVPRO of Marlborough Can Help You Remediate the Water Damage Inside of Your Residence!

No Marlborough homeowner wants to discover water damage on their property. Home damages of any kind can cause unprecedented stress on the occupants of said house. However, it is a comfort to know that there is professional help nearby all day and all night hours.

Imagine a situation where you come back from a grocery errand and find your Marlborough kitchen flooded with water. The water supply line running to your sink had rusted significantly and finally broke down under the wear of time. Water gushed from the line and soaked the cupboard base, as well as the hardwood floor. It continued to spread and then settled under your fridge and stove. In a short amount of time, your small kitchen floor became sopping wet.

What Might Happen to My Kitchen if I Wait Too Long to Get Help? 

Water damage in Marlborough should be dealt with as quickly as possible. If you swiftly get help for your home, it can help ensure smooth remediation. The longer that excess moisture sits, the more damage can accumulate. Without restoration, excess water can:

  • Cause wooden floor to bubble, swell, crack, and split
  • Wooden vanities and cupboards can absorb water and split
  • Appliances can rust
  • Mold can grow 

Getting help for your home as soon as possible can help ensure remediation costs are as low as possible.

If you can avoid any result of standing water, it would be mold damage. Mold can cause health effects in the individuals living in your home. Furthermore, it can damage any organic materials in your home, such as wooden framing. Should you find excess moisture in your home, it is essential to get help within seventy-two hours to avoid microbial growth.

How Do I Know SERVPRO Technicians Are Well Trained? 

Here at SERVPRO, we always try to ensure our technicians have the newest and latest information. From their first day, our technicians are continually being trained and learning new information. Most of our techs:

  • Are certified by the Institution of Inspection, Cleaning and Restoration Certification (IICRC)
  • Undergo many training scenarios before they get out onto the field 
  • Participate in new training workshops and scenarios throughout their career to ensure they know the latest techniques and technology

Trust SERVPRO to have your back when you are in your time of need. We're always available to help, no matter the day of the week or the time of day.

What Equipment Can SERVPRO Use to Mitigate the Damage in My House?

Our technicians are trained to use many advanced technological devices. To mitigate the damage in your kitchen, we can: 

  • Use wet/dry vacuums and extractors to remove standing water from your kitchen
  • Remove toe kicks and dust-guards to remove water from beneath your cupboards and appliances 
  • Set up drying equipment, such as flood drying mats, dehumidifiers, and air movers, to reduce excess moisture

Flood drying mats can help reduce moisture by pulling water up from the base of your floors, using intense suction. Our technicians can also use air-blasting tubes to provide dry air in tight and small spaces, which are hard to reach. Should mold damage have set in already, we can also use devices such as air scrubbers to reduce the musty smell associated with it.

What If Deconstruction Needs to Happen? Can SERVPRO Do That? 

Occasionally, water damage can, unfortunately, go beyond just remediating it. If porous materials begin to show signs of mold growth, our technicians can: 

  • Make flood cuts to walls that have been affected and soaked by water to minimize mold growth
  • Take apart cupboards and remove any material beyond repair
  • Pull up any flooring which has become too warped 

Our technicians can handle any deconstruction that needs to happen inside of your home. Furthermore, in some cases, we can handle reconstruction too. If we cannot provide reconstruction services, we can help you get in contact with a reputable contractor who can.

SERVPRO can try to help return your home to its pre-damaged state if we use many techniques in conjunction with our advanced equipment. We can find hidden pockets of water with moisture meters and infrared cameras. We believe in doing a thorough job and always want to try and return your home to you, "Like it never even happened."

If you ever find your home in need of water restoration services, get the help you need immediately. Reach out to a representative of SERVPRO of Marlboro / Concord by dialing the number (978) 486-9868. No matter the time of the day, we're available to help you when you need it.

Let's Dine Out at a Marlborough Restaurant Free of Water and Fire Damage Thanks to SERVPRO

10/8/2021 (Permalink)

fire sprinkler SERVPRO professionals are trained to every level of damage to your property.

Sprinkler System Damage to Your Marlborough Restaurant Dining Area

Sometimes disasters that can affect your Marlborough restaurant remain isolated to one area or another. While this might help regarding the efficiency of restoration, it can also put certain items and elements more at risk than even a widespread situation would. Sprinklers are spread throughout your entire restaurant to suppress fires as they start, but when these systems malfunction or become damaged, they can spread high volumes of water through specific regions of the restaurant, such as your dining area. Protecting your investment in this area of your business requires a fast response from trained professionals.

There are many materials within the dining area of your Marlborough eatery that, after a fire, instantly become at risk when also exposed to water damage like a broken sprinkler system allows. This water flow can spread quickly across the floor, saturating carpeting, seating, tables, and booths. If not adequately extracted and dried, these saturated areas can begin to swell and distort, ultimately requiring removal and replacement. Our SERVPRO professionals can respond quickly to emergencies like this with fast extraction equipment and high-powered drying tools.

Smoke odors are never an inducement to good dining, so count on us to immediately place hydroxyl generators for neutralization. 

Fire and Smoke Damage Restoration and Cleanup

From the time that our professionals arrive at your business, we can work on assessing the full scope of the water damage by using moisture detection and thermal imagery. These steps can occur alongside our extraction efforts which would include the use of our portable sump pumps or wet-vacs with extraction wands. We can even utilize our remote-controlled weighted extractor to force moisture from carpeting and subflooring. Hidden moisture can typically be found in the hollows of seating booths.

The line cooking section of the restaurant usually is equipped with a dry powder fire suppression system in the event of flare ups. Water splashing onto hot grills and pots can endanger the cooks and spread the flames to a broader area. This is another specialized cleanup that our trained SERVPRO techs can accomplish to keep your doors open for business. Fire affects different restaurant areas in various ways, and we must be flexible to deploy the right equipment and efforts for an effective fire damage restoration. 

Drying out the damaged areas is not always starting equipment and leaving it to do its job. We must monitor the moisture levels of exposed and saturated wood elements like the booths and some flooring to maintain a specific moisture level. Wood naturally carries a set moisture content, and overly drying can be equally detrimental to the appearance and functionality of the material. 

Many steps are necessary to recover the dining area of your restaurant after a water damage incident. Let our SERVPRO of Marlboro / Concord rapid response team help you make this damaging situation “Like it never even happened.” Give us a call today at (978) 486-9868.

Need Water Mitigation in Marlborough? Think SERVPRO

10/1/2021 (Permalink)

SERVPRO logo over water If you need assistance with a water incident in your home, call on the experts at SERVPRO. We are always here to help!

Can SERVPRO Salvage Material During Water Mitigation of Your Marlborough Home? 

SERVPRO restorers adhere to the S500 guidelines by IICRC during the water mitigation of your Marlborough home. The guidelines identify that the materials exposed to water damage should be cleaned and decontaminated as appropriate. SERVPRO technicians use different techniques to accomplish this and salvage materials that remain in place during water damage. 

SERVPRO techs use a HEPA vacuum to clean dry particles or debris such as drywall dust during water mitigation of your Marlborough home. However, another type of residue and soil often requires a wet cleaning method. SERVPRO techs sometimes use a pressure washer to clean structural components such as walls and floors, especially during flood restoration and sewage cleanup. Another material such as wood and concrete is wet cleaned. 

How do SERVPRO Techs Perform Wet Cleaning During Water Cleanup of Your Marlborough Home? 

Wet cleaning your water-damaged Marlborough home involves using a detergent mixed with water to remove any residue from the surfaces. Technicians usually use a towel to clean hard surfaces such as hardwood floors, tiles, and concrete. 

If the carpets are affected by category two water, SERVPRO techs clean them using hot water extraction carpet cleaning. Cleaning contaminated structures and contents are critical since organic soils can render a disinfectant ineffective. If materials are not clean, they cannot be decontaminated. 

The IICRC S500 guidelines recommend that the restorers use appropriate biocide if the decontamination is not accomplished by cleaning alone. Our technicians use EPA-approved disinfectants to salvage any water-damaged structure during restoration. A pump or an electric sprayer is used to spray the disinfectant solution on the surfaces where it is left for 15 minutes before being cleaned off. 

Call SERVPRO of Marlboro / Concord at (978) 486-9868 regarding any water damage-related query. We are available 24/7 to help you.

What SERVPRO Can Teach You About Fire Damage Restoration In Marlborough

9/19/2021 (Permalink)

SERVPRO fire sign SERVPRO has experienced technicians when it comes to fire damage restoration for your property. You never know what situations occur during a fire.

Steps For Effective Restoration Of Fire Damage In Marlborough

Adequately organized restoration efforts can reverse the effects of fire damage on your property. Fires cause a range of damages and may create conditions for other elements to harm the property further. For instance, when a fire causes a section of the roof to cave in, further losses are likely to occur should it rain before fixing this issue. Restoring damage to your Marlborough property, therefore, requires a multipronged approach. We offer professional restoration services that tackle different aspects simultaneously.

Before the restoration of fire damage in Marlborough starts, it is necessary to evaluate the extent to which the property is affected. Each blaze is usually unique, and therefore it is impossible to tell what is required in a case before evaluating it. The evaluation helps establish how far the smoke reached or how far soot traveled, among other things. There are many hazards in a burnt property, including toxic residues, broken items, and if the fire was very severe, some parts of the structure might be unstable. The person doing the evaluation must take proper precautions. Our SERVPRO team is well equipped with protective gear to handle such a process safely.

House Fire Clean Up

Cleanup is necessary when a fire affects your property. Fires leave many residues, including scorched items, discolored surfaces, and residues on different sections of the property. The air might also be filled with aerosols. These remains must be removed from the property to restore it to preloss conditions. Our SERVPRO technicians can either vacuum or dissolve some of the residues for easier removal. Vacuuming is useful for dry particles loosely attached to surfaces. To remove residues attached to surfaces, we dissolve them in water or other solvents.

Renovating the affected property is an integral part of the restoration. Some of the items destroyed by the blaze can be salvaged through refinishing. For instance, upholstery items might require new covers, while walls can use a fresh coat of paint. When the process is over, a consultation session to find out ways that can prevent future blazes is essential. Based on the evaluations we do, our SERVPRO technicians can make useful suggestions.

The damages caused by fires are easier to address by following the right steps. Contact SERVPRO of Marlboro / Concord at (978) 486-9868 to assist. We’re Faster To Any Size Disaster.

Equipment SERVPRO Uses to Clean Water Damage in Marlborough

9/12/2021 (Permalink)

burst pipe SERVPRO is the team for your commercial building restoration service. We specialize in all phases of commercial damage restoration.

Esporta Commercial Water Cleaning Applications  

Water damage to contents suffered by Marlborough businesses used to be a numbers game played with insurance companies. Conventional cleaning techniques fell far short when confronted with the challenges of Category 2 and Category 3 water, mold, and mildew. Dirty water-soaked inventory or other soft contents were destined for the landfill at least 60 percent of the time, often at a significant loss on the ledger. 

Introducing Esporta 

In the vast spaces of a warehouse or distribution center, even relatively clean water deteriorates if more than a day or two goes by before removal and drying completely. Entities that use offsite storage spaces struggle with a lack of control when commercial water cleaning in Marlborough becomes necessary because of burst pipes or storm damage. By the time the business owner checks on stored items, the damage is often already well-entrenched. SERVPRO’s Esporta washing system gives these businesses a second chance, its programmable hydraulic action gently but persistently eliminating soil, grease, pathogens, fungi, and odors. The final product emerges from the system “food grade” clean, not infrequently in even better condition than before the water loss. 

Dirty Gear? No Worries with Esporta 

Restoration companies like SERVPRO continually dig into filthy water damage scenarios for customers, outfitting our crews in personal protective equipment (PPE) to safeguard against incidental contact with toxic waste. Likewise, firefighters and other professionals who don waterproof gear that gets dirty and exposed to hazardous substances benefit from our Esporta washing system. The machine can handle a wide variety of protective gear and clothing across industries, using easy to program computer coding to clean and disinfect essential turnout gear and PPE. Challenging soils like soot, pathogens, hazardous chemicals, and other contaminants in Category 2 and 3 water are no match for the Esporta. Even safety equipment used in disaster recoveries like hard hats, We always have available goggles and face shields and are ready for use at another emergency after our technicians program the appropriate cleaning cycle.


Prepare to be impressed by the Esporta washing system now used as a valuable resource by SERVPRO of Marlboro / Concord. Call (978) 486-9868 for a consultation on how we can make this technology work for your business.