Recent Posts

Expert Fire Damage Assistance 24/7 in Marlborough

5/25/2022 (Permalink)

Warehouse with green SERVPRO equipment on orange shelves Give our SERVPRO rapid response team a call to make fire damage in your Marlborough home, “Like it never even happened.”

Marlborough Property Owners Trust SERVPRO with Fire Damage Help

A fire is a scenario that no homeowner in Marlborough, or anywhere, wants to face. Not only are you shaken due to the emergency and hazards, but there is also immense loss of belongings and damage to the home you love. Hiring skilled technicians to handle your house fire cleanup project is best rather than running the risk of making the fire soiling worse. SERVPRO is available 24/7 to help you get your life and property back on track after a fire of any size.

SERVPRO is here to assist when you have fire damage in Marlborough, putting your mind at ease and keeping you informed each step of the way. Whether you had a small blaze with pungent protein soot residue in the kitchen or fire throughout the in-law apartment above your garage, we have the techniques and manpower to handle the project. 

Fire Restoration You Can Count On – Around the Clock!

Not only do we address soot and smoke remediation, but we also dispose of charred, unsalvageable building materials and contents. There will also be some level of water damage left from first-responders extinguishing the blaze in most fire emergencies. We bring equipment to handle each scenario with precision so that your property is back to pre-fire condition, “Like it never even happened.”

  • We quickly respond, beginning the inspection and assessment once given the all-clear from first-responders at your property.
  • Our team will kick into gear with tarping and board-up services to cover any missing windows, portions of the wall, or roofing materials.
  • Once we begin restoration efforts, we remove charred materials and section out any contents for cleaning or disposal based on our determinations.
  • Smoke remediation begins by removing and cleaning soot and soiling from walls, ceilings, and other surfaces.
  • Sanitizing and disinfection of all surfaces and belongings so that everything is clean and free of pungent odors.

We Also Have Our Commercial Fire Damage Customers Covered

Whether you hold the title of a business owner or commercial property manager, you have a lot on your mind, from inventory and commercial equipment to the safety of employees, vendors, and customers. We have IICRC certified technicians to handle commercial fire restoration projects, big or small. Our quick response means less downtime and lower restoration costs for your business. Because we are also locally-owned and operated, we have a vested interest in helping our commercial neighbors to handle restorations and fire cleanup in a timely manner.

Nothing Beats Our Green Fleet and Advanced Technology

One thing that sets apart the professionals from a DIYer is that we have all the latest advancements in equipment and products for fire restoration and cleanup. Some of the tools of the trade that our Green Fleet comes stocked with include:

  • Air scrubbers with HEPA filtration, industrial fans, centrifugal air movers, and vacuums
  • Moisture detection tools like air sensors, meters, borescopes, and more
  • Injectidry technology to handle moisture behind walls and tight spaces
  • Dehumidification equipment
  • Deodorants, thermal fogging machines, and ultra-low volume (ULV) foggers
  • Hydroxyl generators and Ozone technology
  • Water extraction tools like truck-mounted extractors, submersible pumps, rovers, and carpet wands

Are you overwhelmed thinking about handling your homeowner’s insurance claim after a fire? SERVPRO also keeps detailed records, including inventory, that allow us to help you streamline the claims process. We also act as a priceless liaison between you and your insurance team to ensure the claim goes as smoothly as possible.

There is nothing quite like the peace of mind from hiring fire damage restoration and cleanup experts. We are here 24/7 to address your needs at SERVPRO of Marlboro / Concord by dialing (978) 486-9868.

Assistance in Marlborough Dealing with Water Damage

5/25/2022 (Permalink)

Drying mats on a water damaged hardwood floor Don't wait; call SERVPRO to restore your Marlborough home after water damage.

Water Damage Help from SERVPRO Gets Marlborough Residents Results

Water issues come in various forms and may develop at any time. Whether you are a homeowner or business owner in Marlborough, you need to be prepared to address any leak, burst pipes, or storm damage that arises. The good news is that you never have to go through it alone when you have the help of highly trained water restoration technicians (WRT) from SERVPRO. We’re Faster to Any Size Disaster – handling all forms of water, fire, and mold emergencies for our area clients.

There are many working parts for any project involving water damage in Marlborough, and our team always arrives prepared. SERVPRO stays up with the latest technology in the restoration field, and all of our vehicles come stocked with everything we need to generate results and reach our goals. 

Water Removal Services

With our powerful extraction equipment, we have capabilities for pulling up hundreds to thousands of gallons of water. We get in quickly to start water mitigation as a way to stop migration into unaffected zones of your property, using:

  • Portable extraction units
  • Truck-mounted extractors
  • Gas-powered pumps
  • Submersible pumps

Drying and Dehumidification Protocols 

Two crucial elements for all water-related projects involve drying and dehumidification to bring relative humidity (RH) back to normal levels. We feature industrial-grade dehumidifiers and air movers to pull out remaining moisture from walls, flooring, ceilings, and hard-to-reach areas, including:

  • Air scrubbers with onboard HEPA filtration
  • High-speed air movers increase airflow, allowing moisture to evaporate rapidly
  • Industrial-grade dehumidification equipment to help pull moisture from the air

Odor Removal Measures

Our SERVPRO team includes a carefully selected group of trained professionals, including Odor Control Technicians (OCT). Fire and water damage incidents create powerful odors that have to get addressed to remove any reminders of the event. We have proven methods and great equipment to help us make it “Like it never even happened.”

  • Ultra-low volume (ULV) foggers
  • Thermal fogging equipment
  • Odor-counteractant beads and granules
  • Deodorizing agents

Detailed Cleaning, Sanitizing, and Treatments

There is potential bacteria growth whenever there is standing water or your water cleanup needs involve contaminants. SERVPRO uses EPA-registered cleaning agents and antimicrobials to move through each impacted area. All surfaces get a thorough cleaning to remove odors and address any contaminants. Before we finish the job, we ensure all affected areas of your building are safe for all occupants – Certified: SERVPRO Cleaned!

  • Control odorous particulates from excessive moisture with deodorization products
  • Disinfect all surfaces with products made to halt the growth of mildew, bacteria, fungi, and other microorganisms known to be harmful

Did you know that we gladly work with your insurance company? Having a water emergency is stressful enough without thinking about the claims process. SERVPRO manages the paperwork and carefully documents all aspects of the job to ensure your claim goes as smoothly as possible. 

With the help of trusted contractors in the Marlborough area, we can perform partial or total reconstruction of all areas suffering damage from standing water or mold growth. Using controlled demolition techniques, we remove unsalvageable materials to replace them with all-new materials before finishing them off to bring them back to preloss condition. This may include removing and replacing carpeting, carpet pads, subfloor, hardwood flooring, baseboards, paneling, drywall, and other critical building materials. 

Make sure your property is new again after being dealt a blow from water damage. Call us at SERVPRO of Marlboro / Concord at (978) 486-9868, and we can be there within hours to begin!

Why Marlborough Residents Should Hire Skilled Mold Damage Help

5/25/2022 (Permalink)

Mold damage on the white wall of a laundry room When you see mold damage in your Marlborough home, do not panic. Contact our SERVPRO team to investigate the cause and remediate the damage.

SERVPRO Handles Mold Damage Cleanup in Marlborough with Care

For any homeowner, the thought of addressing or attempting to remove mold can be stressful and daunting. However, Marlborough residents should know there is no such thing as total removal regarding pesky black mold and other variants. Instead, you need professional mold cleanup and remediation services so that you can get safe, effective results. SERVPRO features IICRC-certified technicians with the tools, training, and protocols to clean your interior to make it “Like it never even happened.”

One of the best reasons for hiring SERVPRO to help with mold damage in Marlborough is that our team always talks you through the process. Whether we are looking for the source of water or moisture or beginning mold cleanup, we talk you through all steps so you are aware of our methods and reasons behind each action. 

These are just a few of the things that set the SERVPRO crew apart from the rest:

  • Proper safety gear for addressing mold issues. We wear PPE such as gloves, filtration face masks, goggles, full bodysuits, and boots. 
  • Our Green Fleet comes fully stocked with professional equipment, including air scrubbers, vacuums, and commercial-strength dehumidifiers. Our filtration equipment includes HEPA (high-efficiency particulate air) technology.
  • We offer the full spectrum of mold remediation, including mold restoration following cleanup to handle any damage to materials and structural elements – performed by trusted partner contractors in the area.

What Do Mold Remediation and Restoration Mean?

We often get questions about mold cleanup and how we handle each project. These are some of the most frequently asked questions regarding our services and what you may expect:

  • Will I need mold testing? In many cases, no. If mold is visibly present, our team can get to work using the proper equipment and cleaning products to address all surfaces, materials, and belongings safely.
  • How long will the process take? While mold damage cleanup may cause household disruption, we strive to get your home back to normal as quickly as possible. Depending on the project, we could wrap everything up in as little as a few days.
  • Will my mold project be expensive? The cost for any mold project will depend on the size and scope of the job itself. Our team works to save our clients time and money with proven, efficient methods, and we continuously work to restore versus replace wherever possible. 

Should there be any extensive damage to your building materials or structural elements, controlled demolition might be necessary to get the results you deserve. This may include removing and replacing carpets, carpet padding, subfloor, drywall, and other areas of your home impacted by mold colonization. The restoration may consist of minor repairs, including sealants, new drywall, painting, or carpet installation. Our contractors may need to work on reconstruction in different rooms to bring your property back to pre-mold condition for more involved projects. 

Trust Our Odor Control Technicians (OCT)

Just as we would need to consider odors for a fire or water restoration project, the same goes for any mold call we receive. Our SERVPRO team includes Odor Control Technicians (OCT) who have been through IICRC courses on odor removal. We never take shortcuts or mask odors, so you can trust that we eliminate the odorous elements so that you can breathe freely in your property once again. 

Never wait until a mold issue gets worse, and remember never to trust DIY mold removal products. Instead, SERVPRO of Marlboro / Concord will get you quality results in a fraction of the time. Reach our customer care team by dialing (978) 486-9868.

Let The Drying Experts Help When Your Marlborough Business Is Awash In Wet Carpets

5/24/2022 (Permalink)

Red Carpet On Stairs Keep the Red Carpet Dry with SERVPRO's Help

Business As Usual in Marlborough After SERVPRO Dries Wetted Carpets

Even as little as an inch or two of water in a retail or office setting can soak a vast amount of carpeting. A company’s cleaning or housekeeping staff rarely has the capacity to respond to this degree of water damage, but the carpeting must be dried quickly. SERVPRO offers business owners the tools and technicians to dry out even acres of wet carpeting fast and efficiently.

A pipe burst in the wall you share with an adjoining shop, pouring water throughout your retail area. Water damage extends for thousands of square feet in your Marlborough furniture showroom. You need professional water restoration help immediately, and reaching out to us, and our crews of carpet drying specialists is the first step to putting this devastation behind you.

Even if the subfloor in a mall or shopping center is concrete, a brisk run-over with a carpet cleaner is inadequate to manage soaked floor coverings. SERVPRO has industrial-strength water extraction and drying equipment designed precisely for the crisis you face. Our technicians receive thorough and up-to-date training on water extraction techniques that remove the majority of the moisture but also protect the integrity of the carpeting.

Furnishings in your showroom must also be protected during the restoration and prevented from staining or otherwise damaging the carpet. Our team moves through your store systematically, extracting the water and shifting your inventory so it and the carpet escape further harm. Using foam blocks, foil-backed cardboard squares, or other appropriate aids, SERVPRO crew members keep the wood from bleeding its finish or absorbing moisture and metal from rusting during the drying recovery period.

Chances are good we dry out the carpeting successfully in place. This task requires disengaging the carpeting enough from the subfloor to position air movers and dehumidifiers, directing the air floor over and under the carpet. We often replace the padding as it disintegrates quickly and adds a layer that impedes the carpeting from drying. Tack strips also must be monitored for retained moisture and may be replaced to avoid strips of dampness after the carpeting is returned and stretched.

Because of the risk of secondary harm, such as mold growth or delamination of the carpet from its backing, contact SERVPRO of Marlboro / Concord as soon as possible after retail flooding. A call to (978) 486-9868 sets up an inspection and implementation of a drying plan within hours.

SERVPRO Provides Flood Damage Recovery Services in Marlborough

5/24/2022 (Permalink)

Street Flood Don't let flood damage take over your property, Call SERVPRO of Marlborough / Concord at (978) 486-9868.

Need Help with Flood Damage Cleanup in Marlborough – Call SERVPRO

Many homeowners have to deal with flooding around their Marlborough homes every year. Sudden storms bring torrential rain, and creeks and roads overflow, causing flooding of neighborhoods and basements. Homeowners dealing with flooded basements risk slips, falls, electrical short circuits, and normally light materials become very heavy when soaked with water.

SERVPRO provides flood damage cleanup and restoration services to Marlborough residents and surrounding areas. While our clients want to begin their cleanup as soon as possible, SERVPRO urges caution to ensure the safety of everyone. Our technicians have a great deal of experience dealing with flooded homes and basements. We confirm that the electricity is off, and we use high-capacity pumps to remove excess water from basement areas.

Once the excess water is removed, water extractors remove additional water and moisture from carpets and inside walls and areas where pockets of water remain. We advise the homeowner and their insurance company regarding which items can be cleaned, dried, and restored. Some materials like drywall absorb moisture, swell and lose their structural integrity. Flood cuts may be needed along the floor to remove damaged drywall and remove the water inside walls.

Once the space is dried using high capacity air movers and dehumidifiers, SERVPRO can also assist with the restoration work required to return your basement to its original condition, “Like it never even happened.” Our building services teams can help with plumbing, electrical, drywall, flooring repair, and painting.

SERVPRO offers the following services to clients in the Marlborough area include:

  • Water cleanup
  • Water removal services
  • Water damage remediation and restoration.

We can be onsite within four hours from your call to assist will all flood damage cleanup and restoration.

Call the flood damage specialists from SERVPRO of Marlborough / Concord and nearby areas for assistance. We can help 24/7. Call (978) 486-9868.

Fire, Smoke, and Soot

5/24/2022 (Permalink)

Illustration of Words: Smoke Fire Soot Odor The first step to resolving fire damage is calling your local trained professionals at SERVPRO of Marlboro/Concord.

Fire and Smoke Damage Restoration Is a Cornerstone of SERVPRO Services

Practically all fire events are destructive, leaving homeowners with ravaged homes and destroyed belongings. While a blaze can ruin a broad range of possessions, it's also possible to keep the contents of your home out of the trash heap. 

If you're a Concord homeowner dealing with fire damage, you probably think that many of your possessions are a lost cause. However, when you call SERVPRO of Marlboro/Concord, we'll work to restore your belongings and save you money. Here's how we salvage various items, even those affected by fire damage. 

Electronics and Appliances 

It's not just flames that can destroy electronics and appliances. Still, the soot and smoke left over after a fire emergency has ended. Soot and smoke can erode metals and finishes, wreck circuitry, and make appliances and electronic devices malfunction. Our SERVPRO technicians will carefully assess your electronics to see if they can be salvaged and then rid them of damaging soot deposits. This cleaning is only done to the exterior covers. For actual electronic repair work, we can refer you to a competent partner.

Books and Documents 

Even if flames didn't directly contact your paper documents and books, smoke could leave them with markings and odors that stick. We have industry-leading tools that can restore paper of all types, even collectibles. The method that we use will depend upon how fragile the document or book is -- the sooner you call SERVPRO after fire damage has occurred, the greater the chances that we can salvage delicate items. 

Rugs, Carpet, and Furnishings 

Though it may be ruined by water from fighting the fire or smoke and soot, don't automatically assume that your area rugs and carpet will have to be thrown out. Though we may need to replace your carpet pads, we're usually able to clean, deodorize, and restore a wide variety of rugs and carpet types. We can eliminate many odors by placing hydroxyl generators to purge the air of odor-causing particulates as we go about our tasks of fire damage restoration.

At SERVPRO of Marlboro/Concord, we're well equipped to help get your home and possessions back in good shape after any fire emergency. Call us 24/7 at (978) 486-9868, and we can assess the damage and offer professional services.

Addressing Marlborough Home Fire Restoration Needs

4/26/2022 (Permalink)

Kitchen After Fire For any type of fire damage in your property you can count on SERVPRO to help. Just call (978) 486-9868.

SERVPRO Equipment Revitalizes Fire-Damaged Homes

Marlborough homeowners may be overwhelmed by how soot covers surfaces, even in small fires. These residues require specialized care to prevent soot from potentially corroding metals. Trained professionals can also implement strategies to remove fire odors more thoroughly than consumer-grade solutions while minimizing the risk of soot particles spreading to other home areas during remediation.

Certified SERVPRO fire restoration technicians remediate Marlborough disasters and return homes to clean, pre-disaster states. These processes are performed based on Institute of Inspection, Cleaning and Restoration Certification (IICRC) guidelines. They can include microbial cleanup and water removal where needed after fire suppression.

Professional Restoration Equipment Increases Fire Restoration Success.

SERVPRO fire restoration, cleanup tools, and proprietary solutions address a diverse array of soot and smoke damage-related concerns, such as:

  • Lighter, dry soot deposits are addressed before heavier soils with dry cleaning sponges, mild detergents, manual cleaning, and dislodging of debris.
  • Moderate to heavy soot, "wet" smoke damage, and charring can be remediated with alkaline solutions, ultrasonic cleaning, and soda ash or dry ice blasting.
  • Protein residues from burnt meats in kitchen fires leave behind pungent, greasy soils, which technicians can remove with enzyme digesters. 
  • Odor control tools like thermal foggers eliminate soot-related malodors by chemically binding with smoke particles to eliminate associated smells.

If the property is wet from fire suppression, SERVPRO technicians can deploy drying equipment and implement necessary demolition tasks to save the structure and prepare it for rebuilding. Crew members can also take care of build-back tasks like hanging new drywall, carpet installation, tile floor repair, and repainting. 

Call (978) 486-9868 for 24/7 "Like it never even happened" restoration services from SERVPRO of Marlboro / Concord.

Restoring Areas Impacted by Commercial Water Damage in the Historic Sites of Concord

4/26/2022 (Permalink)

House Reflection On Water Historic Homes in the Concord Area Deserve Water Damage Restoration from SERVPRO

SERVPRO Provides Quality Restoration to Unique Structures Post Water Damage

Maintaining a historic site requires many resources. When something damages or threatens to harm the integrity of such locations, immediate action is required. Sometimes, however, the damage is not genuinely evident until after it has already occurred.

When a historic site in Concord has developed commercial water damage, it is imperative that all signs of the loss be removed. SERVPRO has the know-how to complete any size job in any setting imaginable, including historical ones that need to be restored to a specific time period. We know that your site needs to remain authentic for aesthetic reasons relevant to visiting guests and continued registry inclusion.

Water damage can affect historic buildings and sites similar to modern buildings and homes and unique ways to the historic sites that remind our youth of their heritage in a unique, hands-on, tangible manner. Because of the requirements of many sites to remain authentic in areas that are not typically visible and those areas, we always stay in close contact with administrators of such places. We want you assured that we understand that these locations are unique and irreplaceable to our country.

A significant aspect of removing water damage is to stop any additional water from entering the site and creating future damage. We can take any contents at the site to a safe and dry location, mitigating or preventing harm to these items.

If anything within the contents is already damaged, we can work with you to determine each type's best course of action. SERVPRO's IICRC certified technicians are trained to clean under unique conditions, such as leather items like saddles that might need to be cleaned of mold but have any patina left in place, documents and books may need to be dusted off and vacuumed of dust and other debris. Clothing may need to be simply aired out in the sun. However, at all times, we make it a point to listen to our customers about how to proceed.

SERVPRO of Marlboro / Concord knows the climate can be harsh in our area and that it can bring unique challenges to any location when it comes to water damage. Call us at (978) 486-9868, any time, day or night, weekends and holidays included, as we are always available.

Handle Your Wet Basement Issue Quickly In Your Marlborough Home

4/26/2022 (Permalink)

Mitigtion Tubes Drainage Systems Protect Marlborough Basements and Foundations from Flooding Damages

SERVPRO Offers Solutions to Flooded and Damp Basements

As if the severe weather passing through Marlborough was not enough, improperly waterproofed foundations can allow moisture and water through cracks and mortar joints that were not full. Your basement should not be permitted to stay moist or wet, though, because several potential problems could arise.

When you have flood damage in your Marlborough home, many people weigh all of the things that they have stored in the lower levels of their home that could become irreparably damaged by the presence of pooling water. The possibility of flooding from torrential weather could be a distinct possibility if your foundation has already become compromised. Even smaller amounts of water penetrating the inside and entering your basement could spell trouble in this case.

If you notice that the walls of your foundation are wet following a moderate rain shower, this is something that you need to correct as soon as you are able. The problem with the foundation is going to get worse, as the presence of water erodes even the most durable of mortar joints without adequate waterproofing. The best thing that you can do is to call our experienced and reliable SERVPRO team of technicians to assess the problem and get to work quickly on a solution.

As you know, storms can pop up at a moment’s notice. With this being a distinct likelihood, the longer you wait to fix a foundation problem, the more wet basement issues you have. Our SERVPRO professionals can address precisely where the water is penetrating and coat the area with hydraulic cement and masonry cement to successfully stop water from getting in. Then, the restoration process involves pulling moisture from the air using dehumidifiers and thoroughly drying up the presence of any lingering water that got inside before the holes were sealed. These steps go a very long way in preventing the possibility of mold growth in the basement of your home.

Foundation leaks are not entirely uncommon in Marlborough homes, but it is something that you should address as soon as you can. Give SERVPRO of Marlboro / Concord a call. You can reach us anytime at (978) 486-9868.

A Rewarding Career with SERVPRO of Marlboro / Concord

4/18/2022 (Permalink)

let's connect, SERVPRO logo Let's connect for a rewarding career at SERVPRO of Marlboro / Concord.

Since first opening our franchise doors back in 1998, we have worked hard to build our team around trustworthy and driven individuals with an aptitude for restoration work and a willingness to learn this intricate trade. In the decades we have been serving Marlboro, Concord, and the surrounding areas, our competent and respectful team of professionals has helped us achieve the prestigious Millionaire Gold for Outstanding Sales Performance award six times.

Helping Your Community

Because we hire locally and promote from within, our roster is full of those who call our primary service area home. This helps us to have greater compassion for our neighbors and our communities and ensure that we take the necessary steps to help them through traumatic events as they occur. This same love for the region we seek to instill in our employees encourages our SERVPRO team to sponsor events like the Walk for Cancer and support organizations to help veterans and the homeless.

Extensively Trained

To continue providing customers with knowledgeable and experienced technicians, all production professionals must undergo extensive training specific to particular niches of restoration and recovery. Cross-training is encouraged to create well-rounded technicians and later management. Water, fire, mold, and biohazard cleaners and restorers receive training through organizations like:

  • OSHA – Occupational Safety & Health Administration
  • IICRC – Institute of Inspection, Cleaning, and Restoration Certification
  • ABRA – American Bio-Recovery Association
  • NORMI – National Organization of Remediators and Mold Inspectors

Earn While You Learn

Our roster's trained production technicians and positions come with competitive industry pay and benefits. We offer health insurance, including dental and vision, and perks like paid vacations, generous bonuses, paid holidays, and incentive programs. These are available to you as you still learn and grow in your respective restoration niche.

Join a National Brand

SERVPRO is a restoration industry leader in the area and throughout the country, making our training programs thorough, direct, and designed to produce top-quality talent to help our customers. We continually wish to grow our team and begin training the industry's future. We are currently seeking:

Crew ChiefThe Crew Chief position is ideal for someone with some management experience. Much of this role involves ensuring job flow, completing the necessary documentation, keeping the field technicians on task, and monitoring the progress of restoration performances. Crew chiefs are trained and expected to perform set sales and marketing actions during and before restoration work begins.

Production TechnicianThe production technician is our operation's 'boots on the ground.' They get tasked with the cleaning, restoration, and relocation jobs after disasters. Technicians must complete the necessary training to gain accreditation in a recovery niche and complete related mitigation and restoration actions promptly after the first notice of loss from the customer.

Want to join up with our SERVPRO crew? Give our SERVPRO of Marlboro / Concord office a call today at (978) 369-8003.