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What SERVPRO Can Teach You About Fire Damage Restoration In Marlborough

10/8/2018 (Permalink)

Fire Damage What SERVPRO Can Teach You About Fire Damage Restoration In Marlborough The damages caused by fires are easier to address by following the right steps.

Steps For Effective Restoration Of Fire Damage In Marlborough

Adequately organized restoration efforts can reverse the effects of fire damage in your property. Fires cause a range of damages and may create conditions for other elements to harm the property further. For instance, when a fire causes a section of the roof to cave in, further losses are likely to occur should it rain before fixing this issue. Restoring damage to your Marlborough property, therefore, requires a multipronged approach. We offer professional restoration services that tackle different aspects simultaneously.

Before the restoration of fire damage in Marlborough starts, it is necessary to evaluate the extent to which the property is affected. Each blaze is usually unique, and therefore it is impossible to tell what is required in a case before evaluating it. The evaluation helps establish how far the smoke reached, or how far soot traveled among other things. There are many hazards in a burnt property including toxic residues, broken items and if the fire was very severe, some parts of the structure might be unstable. The person doing the evaluation must take proper precautions. Our SERVPRO team is well equipped with protective gear to handle such a process safely.

Cleanup is necessary when a fire affects your property. Fires leave many residues including scorched items, discolored surface, and residues on different sections of the property. The air might also be filled with aerosols. These remains must be removed from the property to restore it to preloss conditions. Our SERVPRO technicians can either vacuum or dissolve some of the residues for easier removal. Vacuuming is useful for dry particles loosely attached to surfaces. To remove residues attached to surfaces, we dissolve them in water or other solvents.

Renovating the affected property is an integral part of the restoration. Some of the items destroyed by the blaze can be salvaged through refinishing. For instance, upholstery items might require new covers, while walls can use a fresh coat of paint. When the process is over, a consultation session to find out ways that can prevent future blazes is essential. Based on the evaluations we do, our SERVPRO technicians can make useful suggestions.

The damages caused by fires are easier to address by following the right steps. Contact SERVPRO of Marlboro / Concord at (978) 486-9868 to assist. We’re Faster To Any Size Disaster.

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How Our Highly Trained Professionals Clean And Restore Your Fire Damaged Home In Hudson

10/2/2018 (Permalink)

Fire Damage How Our Highly Trained Professionals Clean And Restore Your Fire Damaged Home In Hudson To ease the process of restoring your property after a fire, you should call SERVPRO.

How To Deal With Various Aspects Of Fire damage In Hudson

Considering it only takes 30 seconds for a small fire to turn into a huge blaze, every Hudson home faces the risk of fire damage. With more and more items being made from synthetic materials nowadays, fires can start and spread within a few minutes. These materials also tend to produce excessive smoke that can damage areas not affected by the flames. The wrong approach can hamper recovery efforts.

Most cases of fire damage in Hudson also include damages from water. When fighting the fire, no one concentrates on the amount of water used so it might form pools or soak into porous materials. Extracting such water should be given priority once restoration starts because extended water exposure has its challenges. Our SERVPRO team is well equipped with extractors and other tools necessary to handle this.

In most cases, your insurance covers the costs involved. However, you might ruin the claim process if you fail to do proper documentation. Instead of waiting for the adjuster to arrive before starting the restoration, you can find out if photographic evidence is enough for the claim process. Calling the adjuster can help you confirm this and begin restoration. Our SERVPRO technicians can help you take the necessary photographs as they do the restoration. Doing this saves time thus limiting the chances of additional damages happening.

Unless it is a massive blaze that consumes the entire structure and its contents, most fire incidents leave many salvageable items. However, it might not be easy to tell the difference especially when everything is covered in soot. Our SERVPRO team begins by separating items into three groups. The groups include salvageable, unsalvageable and questionable items. To a trained eye, it is easier to make these distinctions. We can also move some contents to an offsite facility for cleaning. Moveouts improve the outcome of the salvage process.

To ease the process of restoring your property after a fire, you should call SERVPRO of Marlboro / Concord at (978) 486-9868. We are available 24/7.

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Mold and Water Make for a Working Labor Day Holiday in Wilmington

9/28/2018 (Permalink)

Water Damage Mold and Water Make for a Working Labor Day Holiday in Wilmington Wilmington Customers Are Impressed with SERVPRO's Fast and Courteous SERVICE After Water Loss and Mold Remediation Services

SERVPRO Is Available for Emergency Mold and Water Recovery—Even on Holidays

Family, friends, and fun are what you would typically expect on Labor Day weekend. However, this was not the case for this Wilmington, MA couple. They were throwing a holiday party and enjoying the company of family & friends when one of the grandchildren went down to the finished basement to play with some toys. When she stepped downstairs, she noticed inches of water sitting in the basement. She immediately ran upstairs and notified an adult.

The residents were stunned to discover that their hot water tank had leaked and flooded the finished basement in their Wilmington home. They were quite surprised and left without knowing what to do next. The homeowners' son had come to help his parents remove the contents.  All the furniture and clothing were damaged as well as the rugs from the soaking. The son started the process of removing the carpets, and upon lifting them, he found mold growth on the baseboards and in the closets. The future customers knew that they had to call professionals to start mitigation services. After calling their insurance company, the insurance adjuster had recommended SERVPRO for water removal and the mold remediation services.
 
We arrived within hours and analyzed the situation to determine what needed to be done. However, our technicians uncovered more microbial growth on the wall panels and the drywall behind them. We had to remove the paneling and then cut out the affected drywall. Our technicians had to do selective deconstruction and cut four feet wide and four feet above where the microbial growth was found so it would lessen the chance of more growth spreading. The technicians next set up our advanced, fully certified equipment to reduce the moisture levels in the air. We placed HEPA filtered air scrubbers to capture mold particles and airborne spores. Low grain refrigerant LGR commercial dehumidifiers were placed in the basement to increase the drying process and reduce the excess humidity.

Our technicians were always communicating with the couple’s son to make sure the process was going smoothly on both ends. The crew always made a courtesy call before arriving at the residence much to the appreciation of the son and his parents. The residents believed that SERVPRO handled the whole situation professionally and efficiently and would highly recommend us to their friends and neighbors.

SERVPRO of Marlborough/Concord is available 24/7 to help with losses and restore your residence “Like it never even happened.”  (978) 486-9868

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FAQ - SERVPRO Says Here Is What You Should Know About Water Damage in Marlboro and Concord

9/21/2018 (Permalink)

Water Damage FAQ - SERVPRO Says Here Is What You Should Know About Water Damage in Marlboro and Concord SERVPRO Solves the Puzzle for Mitigating Water and Mold Damage in the Marlboro and Concord Regions. Ask Us How?

8 Frequently Asked Questions Concerning Water Damage

1. How much does a water damage restoration cost?
A: SERVPRO provides a professional consultation/estimate at no charge. We base the cost on this consultation and inspection. We document where the damage occurred, what materials were damaged, and how much the water mitigation may cost. This is a professional estimate only determined by the size of the affected area, equipment calculations, proper drying plans, building materials that may need to be removed, and how much containment we may need to set up.

2. Are you filing a claim with your insurance?
A: If you are filing a claim in Marlboro or the surrounding area, SERVPRO will need your claim number and the name of your insurance company. We can then directly deal with your insurer releasing you from undue worry. You are responsible for the deductible and a deposit if no coverage is available.

3. What product sanitizes the affected elements after a water loss?
A:  We use SERVPRO's proprietary decontamination products on the affected areas to reduce the likelihood of microbial growth.  The primary decontaminant product is SERVPRO Oxide, an EPA registered chlorine dioxide based disinfectant and stabilizer. This product requires no personal protective equipment during application, is safe for use on all surfaces, and of course for people and pets.

4. Will I be able to stay in the house during the drying process?
A: The answer is yes if the residence is safe. The safety of our customers and employees is our number one priority. Each case is different depending on the severity of the damage and is evaluated as such. We encourage you to remain in your residence. However, if deemed unsafe, we can suggest to your insurance company to provide you with a temporary relocation. The drying equipment can be noisy, and usually must run for several days continuously during the dry-down period, so some customers prefer not to stay in the home during this time, or at least not during sleeping hours.

5. How fast can a SERVPRO crew arrive during an emergency loss to help?
A: The average time is within 2 hours after receiving the phone call. They can arrive on site to do emergency services and start the mitigation process right away. We just needed a signed Service Authorization Form.

6. What is the drying process for water damage?
A: The drying process begins with the crew and homeowner first establishing the source of the water or leak and stopping it. The crew checks for any electrical safety concerns. Our technicians can extract any standing water from the affected area and use moisture detection and measuring equipment as well as psychrometrics to determine the moisture in the walls and the air. The SERVPRO crew can establish a drying plan to determine the best means of restoration for the structure. We can then deploy a variety of drying systems and equipment, including air movers and commercial grade dehumidifiers, to thoroughly dry the materials and environment. The entire drying process typically takes about 3-5 days to complete.

7. Does all water damage cause mold?
A:  Each water damaging event presents an opportunity for mold or other microbial growth. The source and type of water (clean, gray, or black) the severity, the ambient temperature, and the duration that moisture has been present all have a direct impact on the amount and types of microbial growth species. It is vital that you take action as soon as you realize that a water damage loss has occurred to prevent the spread of the microbial growth in your home or business.

8. How soon can microbial growth start to grow?
A: It varies depending upon the conditions, but in most cases, microbial growth can be present within 72 hours of a water damage event. Quickly responding is crucial to prevent the spread of microbials and secondary water damage.

  SERVPROof Marlboro / Concord's goal is to ensure the safety and health of you and your family. (978) 486-9868

Marlborough Asbestos Sampling Is the Law before Structural Work Can Begin

9/17/2018 (Permalink)

Biohazard Marlborough Asbestos Sampling Is the Law before Structural Work Can Begin SERVPRO Says Asbestos Sampling Before We Work on Your Marlborough Home Is the Law

SERVPRO Obeys Massachusetts Law for Asbestos Testing and Abatement Guidelines for Our Marlborough Customers

Why does the Commonwealth of Massachusetts require asbestos sampling before the demolition, renovation, or disruption of building materials? Please continue reading for an important message.

No matter how old your home is in Marlborough, it is always in danger of having asbestos. Asbestos contains the mineral Chrysotile that becomes fibers when woven together. When these fibers become airborne and are inhaled or ingested, they can be very harmful and dangerous, not only to the homeowner but the technicians as well. Airborne asbestos can cause lung cancer, mesothelioma, and other forms of cancer that can kill you.

In our colder climates, this material was utilized as a thermal insulator for furnaces, ductwork, pipes, ceiling or floor tiles, and even as a binder for joint compounds and textured paints. Very inexpensive, easy to use and unfortunately, discovered to be very toxic and harmful. Therefore, before demolition or renovations can begin in a home, asbestos sampling must take place. SERVPRO realizes that our customers what to get on with the work, but safety comes first. Plus, it is the law.

If the test comes back negative, then our SERVPRO technicians can get to work. But, with a positive result, we must call in a third-party asbestos company to do the required abatement. Isolating the carcinogenic materials and disposing of them without contaminating the surroundings is crucial to the process.  Any material containing at least one percent of asbestos is considered ACM or asbestos-containing material. Any person who performs “asbestos abatement activities at the owner's residence...that contains suspect ACM must prior to conducting any demolition or renovation employ or engage an asbestos inspector...and prepare a written asbestos survey report.”(MassDEP). No matter how old the house is, Massachusetts requires asbestos sampling be done by law.

Our primary objective is to ensure the safety of our customers and technicians as well. We do not do this to upset our customers or annoy them, but instead, make sure our customers can be healthy and safe in the working environment. Trust the SERVPRO of Marlboro / Concord team to meet and beat your expectations even if you have to wait a few days for your final satisfaction. (978) 486-9868

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Drying and Protecting a Wet Basement in Marlborough After a Storm

9/16/2018 (Permalink)

Storm Damage Drying and Protecting a Wet Basement in Marlborough After a Storm If your basement suffers from a major or minor flooding event, pick up the phone and call SERVPRO for successful drying services.

Our Technicians Will Investigate ALL of the Causes of Your Wet Basement After a Storm, Before Commencing With the Remediation Process

Marlborough and our part of Massachusetts went through an incredible amount of extreme weather this year, and the upcoming winter is not expected to be any milder right now. Problems and damage not completed repaired or restored can resurface after the first heavy rain.
 
Many homeowners found themselves with a wet basement in Marlborough after a storm last year. If the water level was low, many of them used a water-vac to remove it and then let everything air dry as best as possible. At SERVPRO, we understand that this does not solve the problem, only push it back for more water intrusion later.
 
With the next storm, more water finds its way into the basement. After one of our restoration teams arrive, they start with two tasks, remove the water and determine how it entered the basement.
 
They start removal with a commercial grade pump to remove any water higher than ankle-deep. Depending on the area of the basement, this can take a few hours to a day or two. If there are any carpets on the floor, team members next use extraction wands to draw out the water and then remove the carpets to dry outside. If there is a pad underneath them, they dispose of it immediately.
 
With the water gone, a SERVPRO inspector carefully checks the walls and floor for cracks and seepage points. Some of these can be as small as the tip of a pencil, so the inspection takes a long time. In some cases, a seep does not show until enough water comes through to reveal a damp patch.
 
Technicians fill any cracks and seep with hydraulic cement to seal them off. Next, they coat the walls and the floor if needed with a layer of masonry cement. It adheres tightly to concrete and forms an excellent barrier against further water intrusion.
 
If there are a large number of cracks inside the basement, then there are usually larger cracks in the outside walls. To protect the basement and the foundation, we recommend allowing our team to dig out around the foundation, expose the walls, and cover them with a thick, liquid rubber compound. It seals the entire concrete surface and does not leak unless there is physical damage that separates the blocks.
 
A wet basement is usually a minor problem, but it can become an expensive one if not dried and repaired properly. SERVPRO of Marlboro / Concord is here to help you protect your home from this and other effects of severe storms. Call us today at (978) 486-9868 for more information and to set up an inspection.
 
Click here for more information on the city of Marlborough.

Concord Condo Suffers Water and Mold Damage

9/10/2018 (Permalink)

SERVPRO Professionally Removes Water and Remediates Mold Damage in the Concord Area

Vacationing up north is always a fun idea for the summer, especially when you have a house to visit. However, things didn’t go as planned for this tenant in Concord, Massachusetts when visiting her vacation home.

A neighbor next to her condo had noticed spongy carpets in the hallway entrance to the apartment building. The neighbor had notified the office, and the property manager called the owner of the building right away. The owner, who had been living in Colorado, got the news that their Concord unit had sustained mold and water damage created by the water heater. He was very shocked by this news, because he had owned this property since 2008, and never had this problem before. The owner left his Colorado home to check on the scene and decided what steps he needed to take next. Because the tenant had been away on vacation, mold had spread throughout the residence. Apparently, the mold had been growing and water dripping for about a month before anyone noticed the leakage.

The owner immediately called his insurance company who recommended SERVPRO for water and mold restoration services. We excel at remediating the mold and extracting the water from the affected areas. There was substantial mold found in the boiler room closet as well as the baseboards of the family room and kitchen cabinets. The water damaged carpet in the condo was not able to be saved due to the length of time the carpet had been wet and the extent of the mold damage. The crew arranged for the contents to be removed from the area to prevent further mold proliferation.

SERVPRO first removed the affected carpet that was soaking wet from the water damage. The technicians used powerful equipment to initially lift and remove most of the water. They then used advanced equipment to contain the area with the mold and to extract the water. The crew then set up containment around the affected areas using thick 6 mil poly sheeting and poles so that the mold could not spread any further. This is a vital step in the mold remediation process to limit the damage. Next, the crew used air scrubbers for air purification and dehumidifiers to remove residual moisture to dry the areas fully. Our technicians applied an antimicrobial product to all the affected areas. Selective deconstruction was done, removing the drywall four feet off the floor.

The property owner came and examined the property and stated that SERVPRO of Marlboro / Concord was the right company to call. We are available 24 hours 7 days a week to restore your investment property to its preloss condition, "Like it never even happened." (978) 486-9868

About this city by clicking here.

Simple Approaches for Correcting Attic Mold Damage in Littleton

9/9/2018 (Permalink)

Mold Remediation Simple Approaches for Correcting Attic Mold Damage in Littleton Finding mold in your attic can signify that the roof is leaking. Contact SERVPRO to assess and identify any potential causes and remediate the damage.

Team SERVPRO Offers Solutions for Recurring Problems During the Mold Remediation Process at a Home

Most of the homeowners do not know how to deal with mold damage in the attic area. When mold infestation is left unattended to for an extended period, then it can cause adverse property damage and health effects. It is critical to deal with the problem the moment it is spotted in your Littleton home to avoid further contamination.
 
Attic mold damage in Littleton is common, and it is attributable to four primary causes: inadequate or improper attic ventilation, bathroom fans that are improperly exhausted, when enough roofing is not installed, or due to past or existing roof leaks. When our SERVPRO technicians are performing the remediation, we first provide for the health and safety of the occupants and our team. We also put in place measures to ensure that the mold does not spread to the clean areas of the building.
 
Our SERVPRO professionals also analyze the extent of contamination and the amount of moisture saturation. It makes it easy to identify the moisture sources and the areas to clean and fix. If we discover the blown-in insulation is heavily infested, we remove it and disinfect the attic and later on introduce new insulation. Disinfection of surfaces neutralizes fungi and bacteria and minimizes chances of future mold growth problems.
 
The tiny mold spores usually settle on surfaces during the mold removal and cleanup procedures. We have to perform HEPA vacuuming to capture both the settling spores and dust. Our SERVPRO technicians also perform damp wiping of all soiled surfaces using detergents. We have extensive training and years of experience dealing with mold and getting to the hard-to-clean areas that can be very challenging. The crucial final step is correcting the moisture problem that initially contributed to the mold growth.
 
SERVPRO of Marlboro / Concord is a local-based company with the equipment and experience to help you deal with mold damage in your property. Call us at (978) 486-9868 and work with highly experienced technicians who provide 24-hour emergency services.
 
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How Water Cleanup Works For Hudson Residents

8/30/2018 (Permalink)

Water Damage How Water Cleanup Works For Hudson Residents A quick response is crucial to homes that need water cleanup in Hudson.

How Water Cleanup Works

Water or fire damage is a distressing situation, and your response is crucial. When water leaks, it can carry bacterias, sewage or grime into your home, staining furniture, carpets, walls, and floors. The quicker we respond to the situation the less likely it is that permanent damage occurs. SERVPRO has a crew of highly trained technicians who can be onsite within just 4 hours from notice of loss.

A quick response is crucial to homes that need water cleanup in Hudson. The thing a qualified water technician can do when arriving on site is to assess immediate danger and mitigate loss. That begins by finding the source of water, cordoning off areas of danger and removing furniture and possessions.

In our 40 years of experience, our experts have found that communication is key to the job. A SERVPRO professional can provide you with a detailed, step-by-step explanation of the process as well as the likely outcome of each step. If you know of any pre-existing conditions or materials that could be a problem, like asbestos, you need to let our team know.

Once we are both satisfied, we begin by extracting water. SERVPRO can use powerful submersible gas pumps to extract pooling water. In less extreme cases, we can use industrial wet/dry vacuums to bring moisture out of carpeted floors. How long the initial drying process takes depends on the size of the affected area and the extent of damage which is measured using moisture meters.

With the initial phase complete, we can begin the restoration process. Carpets can be removed to clean and dry both sides, reducing the possibility of mold growth after the event. Items can be treated with sanitizer, dried, deodorized and returned to their original place. SERVPRO always look to mitigate loss, but in some cases, items may be beyond repair.

A full explanation can be given during the final walkaround to show you where work has been done and areas where replacements are necessary. We then clear away our tools, remove any barriers placed in affected areas and leave you with a clean, water-free home.

If you find your home in a water emergency, your first call should be your insurance company. The second should be SERVPRO of Marlboro / Concord. Call us on (978) 486-9868 now, and we promise to arrange a service within one hour.

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You Are More Than Just Another Marlborough Water Damage Project

8/23/2018 (Permalink)

Water Damage You Are More Than Just Another Marlborough Water Damage Project The Team at SERVPRO of Marlboro / Concord ready to help with your water damage project.

Personal and Professional care during a water damage event

Although we are proud of the more than 800 restorations we complete each year when called to your home your Marlborough water emergency is our highest priority. The number of projects we complete annually attests to our skills, but we concentrate on each job as a new and unique situation deserving of our undivided attention. No matter what the cause, we genuinely want to solve your problem and help you take steps to prevent future issues.

A common reason for water damage in Marlborough is one or more tiny leaks in pipes or connections. These seemingly insignificant cracks or breaks signal the potential for a more major crisis looming, and our individualized approach to water damage restoration offers the chance to make needed adjustments that eliminate the risk of a minor water damage issues transforming into an expensive and disruptive crisis. Offering this level of intervention is routine for our company. We act with integrity, always placing the customer first.

SERVPRO of Marlboro / Concord has been in business for 20 years. All water damage restoration jobs are considered an invaluable learning opportunity for our technicians. We consider our clients as partners and take the time to listen and understand your perspective on the situation that ultimately resulted in water damage.

Our technicians are thoroughly trained and certified but respond to each new call for assistance as an intriguing puzzle awaiting a solution. Our SERVPRO crews bring the knowledge and experience to your water damage concerns, but you provide a context and a set of priorities we need to include in our assessment and plan of action.

Although removing the water and preparing the area for applied structural drying is routine to us, we recognize that you might have questions about the procedures and the order of tasks. SERVPRO crew members invite your questions and provide answers that reduce your anxiety and build trust in our abilities. Talking through the process develops the type of relationship we want each of our customers to experience when working with our crews and our office staff. Trustworthy is an adjective we want to applied to our employees and our company.

SERVPRO of Marlboro / Concord offers top-notch water damage restoration services to each customer, no matter how large or small the problem. Call (978) 486-9868 to set up an assessment and commence the restoration process with one of our highly-qualified water damage crews.

Find information on the city of Marlborough, MA by clicking here.