SERVPRO of Marlboro / Concord Employee Photos

Kevin Lee

Kevin Lee

Kevin is the proud owner of SERVPRO of Marlboro / Concord. He considers his employees as family. He graduated with a Business Degree from Olivet Nazarene University in Bourbonnais, ILL and continued the pursuit of his chosen field with an MBA from Rivier College, in Nashua NH. Kevin has an extensive medical business background in the New England region. He was Director for Support Services at the Massachusetts Eye and Ear Infirmary and worked with the Beth Israel / Deaconess Medical Center in Boston. He dedicated his efforts as if it were hospital emergency room. This backdrop provides Kevin with the insight and knowledge to own and run three regional SERVPRO franchises along with Cynthia, his wife of 38 years and counting. They are proud parents of two daughters and grandparents of three boys. Kevin's hobbies include gardening, reading, and enjoying the great outdoors. 

Chris St. Onge

Chris St. Onge

Chris was brought in as an Operations Manager and plans to concentrate his work load in and out of the field. His primary responsibilities include reviewing estimates, working with our budget, conducting interviews, and making sure our customers are satisfied. Company efficiency is a prime component to keeping the operations running smoothly in our SERVPRO of Marlboro / Concord franchise, and Chris is here to help with just that. Before working with SERVPRO, Chris was in law enforcement for 9-years and was an insurance adjuster for three years giving him the background needed to run the operations here at SERVPRO efficiently. Besides working in and out of the office, Chris considers himself a true family man who loves spending time with his family and friends when at home.

Richard (Chard) Ayers

Richard (Chard) Ayers

Richard "Chard" Ayers is the head of Rebuilding & Repair work done by SERVPRO of Marlboro / Concord and resides in Amesbury, MA. When he finds a little free time, he enjoys both skiing and snowboarding as he wanders the great outdoors. Chard has been involved in the general contracting field for the better part of 30 years and devotes himself, and his time to achieving every assignment we can throw at him. He can paint a wall, after installing new drywall or construct most anything needed for a complete build-out. You can count on Chard to get it down right.

Jared Gioia

Jared Gioia

Jared Gioia is the estimator/project supervisor here at SERVPRO of Marlboro / Concord. He works hard to write up estimates for customers, scope out the residence and is one of the main forms of communications between the office and the customer. His job is a vital part of this community. He has been working for the company for six years now. He started off as a technician, worked his way up to a crew chief and with hard work and determination, he made his way to project supervisor. He established himself as a reliable and trusted part of this team. Besides working hard in the office, and in the field, he loves to snowboard, travel around the world, play video games and watch his Boston sports!

Justin Gioia

Justin Gioia

Justin has changed his job status with SERVPRO of Marlboro / Concord and shows his leadership skills being the Office Manager. Justin served in the USAF as a firefighter, and he spent time in Iraq in support of Enduring Iraqi Freedom. He is all-in with SERVPRO so that he can do his part as a fire damage cleanup technician FST. Justin's attention to details has gained him admiration and praise from our customers. "I'm on team SERVPRO." He has earned certifications from the IICRC Institute of Inspection Cleaning and Restoration Certification in Water Damage Restoration WRT as well as course completion as a Safe Lead Renovator from the Institute for Environmental Education (IEE.) Justin completed his studies at Northern Essex Community College and received a degree in General studies. Justin resides in Haverhill, MA, though he still has a passion for traveling in America and Europe.

Samantha Leahy

Samantha Leahy

Samantha is our Marketing Coordinator at SERVPRO of Marlboro/ Concord. Samantha matriculated Bryant University for four years and graduated in May 2018 with a Bachelor of Business Administration. She majored in marketing and we are happy that she is with us to enlarge our footprint in our service area. Samantha will be contributing to our social media pages, monitoring Before & After Photos and the great reviews we are always getting from our customers. She focuses on advertising to increase our brand awareness. Samantha is very excited about starting her first real job since graduating and can’t wait to see where this journey at SERVPRO takes her. Besides working in the marketing field, Samantha enjoys to play rugby, socializing with family and friends, and playing with her dog, Arwen.

Mary Tissot

Mary Tissot

Mary is our SERVPRO of Marlboro / Concord Reconstruction Support Coordinator since 2018 and is making a huge impact. Organizing tasks and keeping things running smoothly for the newest division of our three SERVPRO Franchises is no small feat.  Couple that with her in-house Human Resource responsibilities and you have one very busy person. When she is not multi-tasking for the masses, she enjoys volunteering at the animal shelter (a real nature lover!) and four-wheeling, hunting, and horseback riding. 

Joseph Gioia

Joseph Gioia

Joseph is a great member of our team at SERVPRO of Marlboro / Concord. Much like his brother, he started out as a technician but now is one of our highly trained staff members in the office. Joseph is a natural and is excellent at managing appointments, answering phone calls, and most importantly helping our customers. We expect great things from him in the future.

Tim Kearin

Tim Kearin

Tim Kearin is a crew chief at SERVPRO of Marlboro / Concord. Since 2012 Tim has been an integral member of our production team, starting as a technician and working his way to becoming a crew chief. Tim is reliable, responsible and does whatever it takes to ensure that all of his jobs are completed professionally, on-time as well as guaranteeing customer satisfaction. Tim exemplifies the role of crew chief and leads by example. Tim is certified by the Institute of Inspection Cleaning and Restoration Certification (IIRC) in Water Damage Restoration WRT, Fire and Smoke Restoration FST, and IEE Lead-Safe Renovator. Tim currently resides in Nashua, NH.

Edwin Carrasquillo

Edwin Carrasquillo

Edwin is a valuable Crew Chief for SERVPRO of Marlboro / Concord, and he leads the way for many production projects. He is IICRC Institute of Inspection Cleaning and Restoration Certification trained in WRT Water Damage Restoration. Edwin also gained the Safe Lead Renovator from the Institute for Environmental Education (IEE.) Edwin is an integral part of our team.

Luis Maisonet

Luis Maisonet

Luis has entered our SERVPRO of Marlboro / Concord team as a Production Technician. This young man brings a lot to the table, and he is already a key member of our production crew. Luis communicates well with our customers, an essential attribute.

Carlos Bermudez

Carlos Bermudez

Carlos B is a dedicated Production Technician at SERVPRO of Marlboro / Concord. He is SERVPRO Employee Certified Training Program ready, and his goal is helping restore homes and businesses back to their original condition. No matter the project Carlos takes pride in his efforts for great customer experiences. He approaches each day with a positive attitude.

Nick Rodriguez

Nick Rodriguez

Nick is a Production Technician here at SERVPRO of Marlboro / Concord since January 2018, and he loves working here. Before working with our company, he worked as a machine operator for several companies for four years. Nick is always willing to help out whenever he can, not just for our project managers, and team members, but also for our customers. Nick is here to stay with SERVPRO and is a vital member of our team. Nick enjoys staying in shape, hanging out with friends and playing some basketball.

Chuck Phelan

Chuck Phelan

Chuck has been with SERVPRO of Marlboro / Concord since 2017 is is an important member of our reconstruction crew. Chuck is a hard worker, reliable, and is always ready to help with any task that comes his way. He not only works hard but also studies hard at Middlesex Community College striving for a degree in communications. Chuck is actively involved with his fraternity, Delta Kappa Phi, and has been the VP of the fraternity for several years now. When finding a little free time, Chuck likes to sail, lifeguard and have fun with friends.

Derek Marion

Derek Marion

Derek worked for SERVPRO of Marlboro / Concord for almost 2 years before he left us. However, he is back, and states that he is here to stay! He is currently helping out as a Production Technician. He has strong leadership skills and a great work ethic, and he hopes to step up and be a Crew Chief someday in the not too distant future. He approaches each project with precision and responsibility and strives to help each customer as much as possible. Derek lives in South Lowell, so he is always close by when a new loss occurs such as water, mold or fire. Derek is a renowned longboarder when not working or writing stories, or not hanging out with his friends.