SERVPRO of Marlboro / Concord Employee Photos

A man in a blue jacket with glasses around his neck.

Kevin Lee

Kevin is the proud owner of SERVPRO. He graduated with a Business Degree from Olivet Nazarene University and would later obtain his MBA from Rivier College. His drive and dedication earned Kevin the position of Director of Support Services at Mass Eye and Ear Infirmary and the Beth Israel / Deaconess Medical Center in Boston.
It is that same drive and dedication that Kevin took to his pursuit of ownership when in the fall of 1998 he and his wife purchased three regional SERVPRO franchises. Kevin and his wife are proud parents of two daughters and grandparents of three grandsons and one granddaughter. 

Male office employee sitting at a desk.

Chris St. Onge

Chris is our General Manager at SERVPRO and is IICRC Water & Fire damage Restoration certified. Prior to becoming a member of our team, Chris proudly served in the United States Marine Corps, he later enjoyed a career in law enforcement and eventually as a property adjuster for a large insurance carrier. When not working in and out of the office, Chris is family oriented and loves spending time with his family and friends..

A man standing in front of a green vehicle.

Brendan

Brendan joined SERVPRO in the summer of 2019, and within a short amount of time, he has helped the company grow tremendously. Prior to coming on board with SERVPRO, Brendan was in the insurance industry for 12 years, most recently as Senior Field Adjuster for Hanover Insurance. He has also worked for large national insurance carriers such as Travelers Insurance. He is a licensed as a Multi-Line Adjuster in Maine, New Hampshire, Vermont, Connecticut, Rhode Island, Florida and Texas.

Brendan handles the estimating process for SERVPRO for both Self-Pay and Insurance related projects. He serves as a liaison between SERVPRO customers and their insurance companies / adjusters. His experience allows him to assist in providing necessary information to obtain carrier approvals for coverage and assures that the customer's project is completed to IICRC standards. Brendan has also completed his OSHA Construction Safety & Health certification and is IICRC certified in Water Damage Restoration and Fire and Smoke Restoration.

When not at work, he enjoys spending time with his wife and three kids, golfing and doing all sorts of projects around the house.

A woman sitting in front of yellow bushes.

Racheal

Rachael is our Production Manager for SERVPRO of Nashua/Merrimack and Marlboro/Concord.
She joined our team as a Project Manager in 2019. She has been in the Mitigation Industry for over four years. As the production manager, Rachael manages our Production Team, project scheduling, and prepares estimates for insurances losses. She maintains consistent communication with both the crew and client to ensure client expectations are met and exceeded.

Rachael has obtained Master Designations, with the IICRC in Water Damage Restoration, Fire and Smoke, and Textile Cleaning. She also is a licensed Asbestos Inspector and has her OSHA-10 Certifications. In her free time, Rachael enjoys spending quality time with her daughter, reading, and exercising.

A man standing in front of a SERVPRO truck.

Stone

Stone is our Administrative Project Manager here at SERVPRO of Nashua/Merrimack/Marlboro/Concord. Stone has years of experience in the field and is IICRC certified as a Water Technician. He does a great job reviewing all documentation collected from the field and making sure that the job file meets SERVPRO’s highest standards.
As part of our customer care initiative, Stone follows up with the customer on a daily basis and with the carrier as needed, to be sure that everyone involved is informed regarding the progress of the work.
He provides the customer and carrier a complete copy of all job file documentation at the completion of the job. Stone is also responsible for our SERVPRO website improvement and SEO optimizations to provide the best understanding to potential customers searching for SERVPRO services online.

A man in a black shirt standing in front of a SERVPRO van.

Carlos

Carlos is a dedicated Assistant Project Manager at SERVPRO of Nashua/Merrimack/Marlboro/Concord. He is IICRC certified and has also completed OSHA safety
training. His goal is helping return homes and businesses back to their original condition. He has several years of construction experience and four years of restoration experience.

No matter the project, Carlos takes pride in his contribution and is eager to create great customer experiences.

Carlos has a strong work ethic and is known around our office for his attention to detail. He approaches each day with a positive attitude.

A man standing in front of a van.

David

David is an Assistant Project Manager at SERVPRO of Nashua/Merrimack/Marlboro/Concord. David’s strong drive and attention to detail makes him a valued team member.

He approaches each project with care and precision. David is certified by the Institute of Inspection, Cleaning, and Restoration Certification (IIRC) in Water Damage Restoration WRT. This program teaches advanced cleaning and restoration techniques and how to effectively use our state-of-the-art equipment. You can be confident in him getting the job done right the first time!

Six people standing in front of a green van.

SERVPRO Production Team

This is SERVPRO of Nashua/Merrimack/Marlboro/Concord production team. All our technicians have strong drive and attention to detail, making them valued members of our SERVPRO family. The entire team has completed our rigorous SERVPRO Employee Certification Training
Program. This program teaches advanced cleaning and restoration techniques and how to use our state-of-the-art equipment effectively. This training also emphasizes listening skills, customer service in an effort to exceed our customers’ expectations.