If you have a fire or water emergency, please call us now at (978) 486-9868

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Fire & Water - Cleanup & Restoration



SERVPRO of Marlboro / Concord Answers ERP FAQ

As a Marlboro / Concord business owner, the thought of your property sustaining water, fire, mold, or storm damage can make your skin crawl. When disaster strikes, many businesses are forced to close temporarily to compensate for the damages. Every day that your doors remain closed, you could lose valuable clientele. For this reason, you should use the  SERVPRO Emergency READY Profile Plan (ERP) mobile application, so sudden disaster can never catch you off guard.

The SERVPRO ERP holds essential information for our remediation technicians to use during a damage emergency. After downloading the app, all you need to do is schedule an appointment with one of our representatives. Our rep can come to your property and work with you to record details such as the layout, vulnerabilities, weaknesses, and other significant aspects that we may need to know. It's that simple.

Recently, our SERVPRO Marketing Manager, Kristin Hunt, responded to frequently asked questions about our ERP application. One of the first questions was, "What contacts can be added to the profile?" Hunt explained that anyone could be, from your plumber to your insurance agent. While you work with us to fill out the profile, you may wonder who your information can be shared with, but Hunt had an answer for that too. "We share with only you and who you want us to share with."

During the FAQ, a question of price was raised. Surely for these services, and a visit from a representative to log information into the ERP, there must be some form of downpayment? We, here at SERVPRO, are proud to announce that the ERP is entirely free. In response to the fire department's question, Hunt revealed that "It's no cost to you guys. We come in, and we do it for free." 

So, if you worry your business could suffer from water, fire, mold, or storm damages, never wait. Contact SERVPRO of Marlboro / Concord by dialing (978) 486-9868, or download the ERP. We're always here to help you.